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| 1. |
Protection
of Customer Information |
We understand the importance
of privacy to our customers and visitors to our Web site. For
many years, our policy has been to treat what we learn about
our customers as confidential. For example, we will not give
or sell confidential or personal information about
our customer
to any third party not affiliated with their
transaction, except
as required by law or as necessary to provide LEX
Courier services
to the customer.
We collect and store information about every package
we handle so that we can efficiently provide the
package delivery
services demanded by our customers. We use information about
our customers, their packages, and their shipping activity to
provide or enhance the services we make available
to our customers,
communicate with our customers about additional services they
may find of value, satisfy our legitimate business interests
(including performing trend analysis and market
studies),
set prices, establish credit, fulfill a Contract of Carriage
or Service Agreement, accomplish the billing
function, and comply
with government regulations.
As we collect and use information about our
customers,
we may contract with vendors to assist us in processing that
information. These vendors are required to maintain
the confidentiality
of the information and are restricted from using
the information
for any purpose other than helping to provide LEX
Courier services
to our customers.
Some of the information collected by LEX Courier is
personal data or data which relates to an
identifiable person.
Examples of personal data are names, addresses,
e-mail addresses,
credit card numbers and telephone numbers. We never
sell information
to third parties that could be used to specifically identify
an individual customer or group of customers. Anonymous data,
with all names, addresses and other personally identifiable
information removed, is sometimes shared with third parties.
Finally, we will provide personal data to government agencies
as required by law or regulation.
In addition to the uses of the information described
in the paragraphs above, we collect telephone
numbers and e-mail
addresses in the event that we have to contact the shipper,
or the shipment recipient or addressee, to resolve a question
or provide shipment status information.
Information, including
personal information
(name, address and phone number), provided as part of
a shipping transaction represents a record of that business
transaction and cannot be altered after the
transaction is complete.
Although we make reasonable efforts to limit access
to our facilities and vehicles to authorized
personnel, we are
not responsible for maintaining the confidentiality
of information
that is printed and placed in plain view on a
package or letter.
LEX Courier provides links
to external
sites as a convenience to the user. The inclusion of any link
does not imply LEX Courier endorsement of the external site
company, its web site, or the products and services
it promotes
and sells. LEX Courier is not responsible for the
privacy practices
or the content of such Web sites.
| 4. |
Security
and Integrity
of Information |
We treat our data as
assets that must
be protected against loss and unauthorized access. We employ
information security techniques to appropriately
protect confidential
information from unauthorized access by users
inside and outside
the company.
Access to customer information is limited
to those employees
who have a legitimate business need for that
information.
The LEX Courier Internet site is currently located in
Canada. The LEX Courier Internet site, and their supporting
systems, employs generally accepted information
security techniques
such as firewalls, and access control procedures to
appropriately
protect confidential information from unauthorized
access.
| 5. |
Retention of Customer
Information |
We retain information
about customers
as necessary for business purposes and as required
by government
regulation. For example, we retain information
about packages,
including names and addresses, so that we can provide proof
of delivery information and to process claim
requests. We carefully
dispose of records and delete information when
retention periods
expire.
| 6. |
Customers
are Responsible
for Protecting Information on Their Premises |
Some information about LEX Courier
customers and their packages is stored in shipping
systems located
on customer premises. Customers concerned about the security
of their information in these systems should secure
it by activating
passwords and using physical access controls. When
these systems
(hardware or software) are provided by LEX Courier,
we provide tools to facilitate customer efforts to safeguard
their information.
The following paragraphs
describe our
commitment to the protection of personal
information as it applies
to the LEX Courier Web site at www.lexcourier.com.
The following
paragraphs describe our commitment to the
protection of personal
information as it applies to the LEX Courier Web
site at www.lexcourier.com.
What Information We
Collect And How We Will Use It
Users can visit all areas of the LEX Courier Web site
without revealing who they are or providing any information
about themselves. However, to log into our shipping
system requires
that users identify themselves with Account Number,
User Name,
and Password.
The LEX Courier shipping system also
includes an Address
Book that allows users to enter the names and
addresses of the
people to whom they frequently ship packages or letters. Use
of the Address Book is optional. It is provided as
a convenience
so that users will not have to re-enter frequently used
address information. The address information
provided is stored
in a secure manner on LEX Courier systems. While it is stored
in the Address Book, we will carefully protect the
confidentiality
of this information. It will not be used for any
purpose other
than the original intent (i.e. speeding up user shipping
activities).
IP
Addresses
The LEX Courier Web site may collect IP addresses for
system administration, security, and statistical
analysis purposes.
An IP address is a number that is automatically assigned to
a computer whenever it is connected to the Internet. We may
log these addresses and analyze them to understand
where requests
originate so that we can provide the most efficient service,
enhance security, ensure appropriate usage and
produce traffic
volume statistics.
Cookies
Cookies are small text files that a Web site can send
to a user's browser for storage on the hard drive.
Cookies can
make use of the Web easier by saving and
administering status,
application, preferences and other user
information. Most browsers
are initially set to accept cookies but users can change the
setting to refuse cookies or to be alerted when cookies are
being sent. For instructions on how to change
cookie settings,
look in the Help menu on your Internet browser.
We may use cookies (1) to keep
track of customer
status, business information and preferences related to users
of the LEX Courier shipping system, (2) to administer
Web site preferences and other information provided by users
visiting www.lexcourier.com, and (3) to
understand visitor
usage, on an anonymous basis, of
www.lexcourier.com.
Other than cookies used in connection with registered
users of the LEX Courier shipping system, cookies
used in connection
with www.lexcourier.com do not collect any information that
would allow LEX Courier to identify an individual.
LEX Courier shipping system cookies are placed every
time a user logs in and are available for that session only.
Cookies used to transfer information from one
www.lexcourier.com
application to another are available only in the session of
that transfer. Anonymous cookies are stored indefinitely on
users' hard drives. Although refusal of cookies
will not interfere
with the ability to interact with www.lexcourier.com, users
will need to accept cookies in order to log-in and se the
LEX Courier shipping system and in order to use
certain functionality
provided at www.lexcourier.com.
Expiration of Data
Personal information provided within the LEX Courier
shipping system will be deleted if the user does not access
the system for 14 months.
Your continued use of this
site signifies
your assent to the LEX Courier Privacy Policy. We reserve the
right, at our discretion, to modify, add, or remove portions
of this policy at any time. Please check this page
periodically
for changes.
| 9. |
Contacting
LEX Courier |
If you have questions
about this privacy
statement, the practices of this site, or your experience
on the LEX Courier web site, you can contact info@lexcourier.com.
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Comments, suggestions or materials
sent or transmitted to LEX Courier shall be deemed
to be non-confidential.
LEX Courier shall have no obligation of any kind with respect
to such comments, suggestions or materials and shall be free
to use and distribute them to others without
limitation, including,
but not limited to developing and marketing
products incorporating
them.
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